APAC CIO Outlook
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • About us
  • Awards
Apac
  • Agile

    Artificial Intelligence

    Aviation

    Big Data

    Cloud

    Cyber Security

    Digital Infrastructure

    Digital Marketing

    Digital Transformation

    Digital Twin

    Drone

    Internet of Things

    Low Code No Code

    Networking

    Remote Work

    Startup

    Unified Communication

    Wireless

  • Bi and Analytics

    E-Commerce

    Education

    FinTech

    Healthcare

    Manufacturing

    Pharma and Life Science

    Retail

    Travel and Hospitality

  • Dell

    Microsoft

    Salesforce

    SAP

  • Cognitive

    Compliance

    Contact Center

    Corporate Finance

    Data Center

    Data Integration

    Digital Asset Management

    Full Stack Development

    HR Technology

    IT Service Management

    Managed Services

    Procurement

    Proptech

    RegTech

Menu
    • HR Technology
    • Compliance
    • Aviation
    • Big Data
    • Digital Infrastructure
    • Unified Communication
    • Retail
    • Managed Services
    • MORE
    #

    Apac CIO Outlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIO Outlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    • Home
    • HR Technology
    Editor's Pick (1 - 4 of 8)
    left
    ICE: The New Future

    V S Parthasarathy, Group CFO, Group CIO, President (Group Finance & M&A), Mahindra

    Leveraging Technology to Create Better Spaces

    Terry Lenhardt, VP & CIO, Steelcase

    Sustained Communication in the Face of Consistent Change

    Rod Sagarsee, CIO, Brinks Gilson & Lione

    Doing Things in a Whole New Way

    Shane Miller, CIO, HSHS Division-Eastern Wisconsin

    How to Become a CIO

    Pambudi Sunarsihanto, Human Resources Director, Blue Bird Group

    How can HR technology help us in our new environments?

    Claire Tobijanski, Group HR Director, Survitec

    From HR to TM-HKBN's Journey to Drive Talent Managementvia HRTech

    CY Chan, Co-Owner & Chief Talent and Purpose Officer, HKBN

    Know Your Employees

    James Bryce, Global Head of Workforce Planning & Talent Acquisition, Kantar

    right

    Heralding the Era of the Digital Employee and Collaboration

    Kevin Taylor, President, Asia Pacific, Middle East and Africa (AMEA), BT

    Tweet
    content-image

    Kevin Taylor, President, Asia Pacific, Middle East and Africa (AMEA), BT

    Markets, economies and people are more closely linked than ever before. So the need for effective collaboration is growing.

    Out-of-date communications infrastructure and limited investment in new technology are holding back the introduction of new collaboration technologies that employees want to use, resulting in employees increasingly bringing their own devices to work. And this brings certain risks for large organizations around the world–a digital dislocation. Organizations need to improve communication and collaboration to drive growth and keep ahead of competitor trends in a rapidly changing world. They have to make it easier for all employees to collaborate – whether they’re in the office, working from home, at clients’ sites or on the move.

    Our global survey reveals just how big a problem ‘digital dislocation’ is in the workplace. The research reveals that:

    • Organizations that have rolled out a cloud technology beyond trial have benefitted, with average total operating costs falling by 25 per cent.

    • They have seen a 30 per cent increase in employee satisfaction directly following implementation of cloud based collaboration technology.

    • Crucially, far fewer IT decision makers view security as a barrier to using cloud-based collaboration, down to 52 per cent, from 68 per cent three years ago.

    No business can achieve its digital transformation ambitions without enabling its employees to work more collaboratively. The future of the workplace lies in employees working flexibly and collaborating with their co-workers anytime and anywhere. Technology has unhinged the employees from their desks and offices, and this trend is only going to continue as technology advances even further.

    Gartner predicts that by 2019, integrated virtual employee assistants will increase productivity by 10 per cent. This is just one example of ‘digital dexterity’. It also reflects the need for organizations to strike a balance between tech-literate people to people-literate tech, between the race for talent and the delivery of a digitally enabled employee experience. This will get more complex as we see the increased use of virtual and augmented reality in everyday life. If we’ve learnt anything from previous technologies, it’s that people, be they employees or consumers, want to be able to use the same channels across their home and work lives.

    At BT, we believe the best outcomes come from putting people first and technology second.

    Companies should not be afraid of embracing the era of the digital employee in order to achieve business sustainability

    As employees are the main engine of any business, technology must play a role that better improves their workplace experience, rather than hinder it. The right approach also delivers on the three objectives of delivering cost reduction, better productivity and improved employee motivation without any contradiction. However, changing communication and collaboration technology is a major transformation for any company, and delivering a great user experience is core to making the transformation happen, with interoperability between technology vendors and systems key to ensuring the right experience.

    The core technologies that underpin a great digital employee and collaborative experience – the cloud, mobility, and networking and security services - are well established and available in even remote locations. But the obstacles CEOs are facing, such as legacy technology and a fixed infrastructure, make it hard to introduce the on-demand, unified services that meet the expectations of today’s mobile employees. CEOs also identify another barrier: a lack of understanding and insight into what employees really need – which is, they want to work on the move and use lots of collaboration tools. Our research found nearly two in three workers are frustrated with the time they waste contacting colleagues. And nearly 75 per cent of employees long for easier ways to share information.

    Collaboration technology can help with both

    If people want to work on the move, and business leaders need to cut down on travel costs – collaboration technology is the obvious choice. It cuts down on operational costs, and lets you skip paying for that flight abroad for a single meeting.

    The investment can pay off in other ways, too. You can beat your competitor to market, by helping your people make decisions faster. And you can even earn more, by using the same tools to improve your customer relationships, sharing information between departments much better. As an added bonus, you can even cut down on your customer service costs.

    And let’s not forget that time is money. If your people are using their time better, if they’re being more productive, then you’re getting more work done for the same salary.

    The trick is in using the right processes

    Where some companies fall down, and don’t get the benefit of collaboration technology, is not having the right processes and workflows in place. It isn’t enough to just introduce video-conferencing, for example. You need to make it part of your culture, and you need to make the user experience great, so people want to use it.

    You need to make it part of everybody’s work. Make sure you give your people the training they need. Get your leaders to embrace the technology and use it. The rest of your people will follow then by example.

    So if you want to save money and increase productivity, take one small step for your beleaguered colleagues trying to communicate with each other and embrace collaboration.

    The importance of cloud-based collaboration services

    Collaboration in the workplace integrates teams, helps to reduce costs, offers better client interaction, increases productivity, and improves efficiencies.

    Companies should not be afraid of embracing the era of the digital employee in order to achieve business sustainability. Employees are already showing a keen interest in cloud collaboration technology, with desktop sharing the most popular application. This is closely followed by desktop video, phone-to-video calls, and mobile access to the corporate intranet.

    All of these cloud technologies are also popular on mobile devices. And the drive for more intuitive applications within organizations, similar to those used outside of work, is expected.

    Weekly Brief

    loading
    Top 10 HR Technology Solution Companies - 2021
    ON THE DECK

    HR Technology 2021

    Top Vendors

    HR Technology 2020

    Top Vendors

    HR Technology 2019

    Top Vendors

    HR Technology 2018

    Top Vendors

    HR Technology 2017

    Top Vendors

    HR Technology 2016

    Top Vendors

    Previous Next

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Read Also

    Eight Years of Agile Journey in the Insurance Business in Indonesia

    Eight Years of Agile Journey in the Insurance Business in Indonesia

    David Bejar, Head of DevSecOps& Agile Practices,Allianz Indonesia
    5G Update

    5G Update

    David Turkington, Head Of Technology, Gsma
    Enterprise networks turn to cellular LPWA to power their IoT-enabled futures

    Enterprise networks turn to cellular LPWA to power their IoT-enabled futures

    Alexander Bufalino, Quectel Wireless Solutions – Vp Global Marketing, Quectel (Sha: 603236)
    The Importance of Running your Datateam like a Product team

    The Importance of Running your Datateam like a Product team

    Huss Afzal, Global Head Of Data, Bi And Automation, Inchcape Plc (Lon: Inch)
    Why ERGO Shifted to an end-to-end AI Approach

    Why ERGO Shifted to an end-to-end AI Approach

    Mark Klein, Chief Digital Officer (Cdo), Ergo Group (Otcmkts: Murgy)
    Building a Healthcare IoT/AI System

    Building a Healthcare IoT/AI System

    Jacek Kowalski, Chief Data Scientist, Phd Statistics, Australian Unity (Asx: Aof)
    IIoT as a Catalytic Force in the Construction Sector

    IIoT as a Catalytic Force in the Construction Sector

    Matthew Marson, Global Market Sector Leader- Technology, Arcadis Uk (Ams: Arcad)
    Digital technology and New models of care

    Digital technology and New models of care

    Ts. Dr. James Chong, DIRECTOR, ALLIED HEALTH, Thomson Hospital Kota Damansara
    Loading...

    Copyright © 2022 APAC CIOoutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    |  Sitemap |  Subscribe

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://hr-technology.apacciooutlook.com/cxoinsights/heralding-the-era-of-the-digital-employee-and-collaboration-nwid-4870.html